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Privacy Policy & Legal Documents

Created in June 2024. Last updated: May 2025.

This policy explains how PT Global Indo Asets collects and protects your data. We're committed to safeguarding your privacy and providing transparency about our practices.

1

Introduction

This Privacy Policy outlines how PT Global Indo Aset ("Asets," "we," "our," or "us") and our affiliated entities collect, use, disclose, and protect your personal information when you interact with our services, platforms, websites, and technologies.

We are committed to protecting your privacy in accordance with global data protection regulations, including the General Data Protection Regulation (GDPR), Indonesian Law No. 27/2022 on Personal Data Protection (UU PDP), and applicable industry standards.

2

Scope

This Policy applies to all users, clients, partners, and employees who access or use our services across all Asets business units, including:

  • Digital Platforms (e.g., ChatBox, SocialBox, AVIS, Stori)
  • Investment & Asset Management Systems (e.g., ASETS, IBMS)
  • International Consulting and Product Factory Services
  • Business Intelligence & Sustainability Tools
3

Data We Collect

We collect personal data directly or indirectly depending on your interaction with our services, including but not limited to:

Identity Data

Name, ID/passport number, date of birth, nationality

Contact Data

Phone number, email address, company name

Technical Data

IP address, device identifiers, browser type, operating system

Usage Data

Service logs, login frequency, location metadata, and preferences

Financial or Transaction Data

Payment information, service usage history

4

Purpose of Data Collection

Your data may be used for the following purposes:

  1. To provide, develop, and maintain Asets products and services
  2. To verify identity and manage user access securely
  3. To communicate with you regarding updates, changes, and support
  4. To enhance user experience through AI-based personalization
  5. To fulfill legal and regulatory obligations
  6. To support business intelligence, analytics, and product development
  7. To carry out due diligence, audits, or corporate restructuring
  8. To feature your name/logo (with consent) in case studies or partnership showcases
6

Data Sharing and Transfers

We may share your data under strict confidentiality and only under these circumstances:

  • With affiliated Asets entities for integrated services
  • With trusted third-party service providers (e.g., cloud, analytics, legal)
  • In compliance with lawful government or regulatory authority requests
  • In cross-border data transfers, only under jurisdictions that provide adequate data protection as determined by applicable laws
7

Data Retention

We retain personal data only as long as necessary for the purposes stated or as required by applicable laws. Standard retention is 5 years unless otherwise agreed.

8

Security Measures

We implement industry-standard encryption, firewalls, role-based access control, and continuous monitoring to protect your data from unauthorized access or loss.

9

Your Rights

You have the right to:

Access and correct your personal data

Object to certain processing activities

Request data portability or deletion

Lodge a complaint with data protection authorities

10

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in law, technology, or our services. We will notify you through our official communication channels or platform.

11

Contact Us

If you have any questions or requests regarding this Privacy Policy or data processing activities:

Last updated: May 2025. If you have any questions about this Privacy Policy, please contact us.

This Services Agreement outlines the terms and conditions governing all services provided by ASETS Property Management and ASETS Partnership Services to property tenants, brand partners, franchisees, SMEs, and related users.

1. Introduction

This document outlines the terms and conditions governing all services provided under ASETS Property Management and ASETS Partnership Services ("ASETS", "we", "our") to property tenants, brand partners, franchisees, SMEs, and related users ("Clients", "You").

By accessing or using our services, including but not limited to physical location usage, digital support, business consultation, or customized requests, you agree to comply with these terms.

2. Scope of Services

ASETS provides the following standard property management services:

  • Property leasing (commercial and strategic locations)
  • Routine location maintenance and monitoring
  • Tenant onboarding and exit process
  • Operational support
  • Access to business traffic data (limited)
  • General support during business hours

These services are delivered under our Standard Publish Rate, unless otherwise modified by mutual agreement.

3. Custom Services & Premium Partnership Program

Clients may request Customized Services or join the ASETS Partnership Program, which includes:

  • Location prioritization and brand recommendation
  • Marketing & promotional assistance
  • Traffic enhancement strategies
  • Integration with ASETS partner ecosystems (e.g. fintech, marketplaces)
  • AI-backed business support & advisory

Any request that falls outside of the standard operational scope will be evaluated as a Premium Custom Service, and is subject to a Revenue Sharing Agreement (RSA).

4. Revenue Sharing Agreement (RSA)

When a Client receives non-standard services or tailored support from ASETS, the following will apply:

  • A mutually signed Revenue Sharing Agreement is required
  • Sharing percentages are based on business category, traffic value, and operational effort
  • Duration of the agreement is fixed with possible renewal
  • All premium services will be withheld unless RSA is executed

5. Failure to Execute RSA

If the Client does not sign or finalize the RSA within 14 (fourteen) calendar days after receiving the customized offer:

  • ASETS will withdraw the premium/custom services offer
  • All services will automatically revert to Standard Publish Rates
  • The latest pricing is accessible at: www.asets.co.id

No further discussion or exceptions will be made unless formally submitted and approved.

6. Billing & Payment

  • All invoices are to be paid within the due date stated
  • Late payment may result in additional administrative charges
  • Subscription models will automatically be converted to CAPEX-based billing after 30 days of non-payment
  • CAPEX billing follows the policy terms agreed upon in the Master Contract

7. Termination & Suspension

ASETS reserves the right to suspend or terminate services under the following conditions:

  • Breach of agreement
  • Non-payment of dues after 30 days
  • Violation of any ASETS property usage policy
  • Misrepresentation of business activity

Termination will be communicated in writing with a 7-day notice period.

8. Intellectual Property & Data

  • All systems, designs, data, tools, and materials provided by ASETS are the property of ASETS
  • Clients are prohibited from copying, reproducing, or redistributing these materials without written consent
  • ASETS may analyze property usage data for optimization purposes, while maintaining user confidentiality

9. Limitation of Liability

ASETS is not liable for:

  • Loss of profit due to business performance
  • Operational disruptions caused by third-party service providers
  • Force majeure events (natural disasters, regulations, etc.)

10. Dispute Resolution

All disputes will first be settled amicably. If unresolved, the matter shall be handled under Indonesian law through the designated commercial arbitration body.

11. Contact Information

ASETS Property Management

Website: www.asets.co.id

Email: hello@asets.co.id

Phone: +62 [ASETS Number]

Address: [Company Address]

12. Amendments

ASETS reserves the right to modify these terms from time to time. Changes will be announced on our official website and via email. Continued usage of services after updates constitutes acceptance of the revised terms.

By using ASETS services, you acknowledge and agree to abide by the terms outlined above.

Last updated: May 2025. If you have any questions about this Services Agreement, please contact us.

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Contact Us

TECHNICAL SUPPORT

+62 811-102-239

Head Office

Gedung Artha Graha, 26 floor (SCBD) Jalan Jend. Sudirman No. 52-53, Kelurahan Senayan, Kec. Kebayoran Baru, Kota Adm Jakarta Selatan, Provinsi DKI Jakarta. 12190.

Back Office

Gedung The CEO Tower Lantai 15 Jl.TB Simatupang, Cilandak, Jakarta Selatan.

Operation Service

PALMA ONE Lantai 2 Jl.H.R Rasuna Said Kav. X2 No.4 Kuningan, Jakarta Selatan 12950, Indonesia.

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